Yelp review 6/4/2019Steve Spears was fantastic! We communicated through texting and he was on time and efficient. He was able to diagnose our problem almost immediately and gave us various quotes for different ways to handle it. He was very straight forward and nice. I would definitely recommend him for all your heating and a/c needs!
Google review 5/31/2019Steve is the best AC guy I have seen in 25 years since I moved to League City, Texas. He is very skill in finding the AC issues and will tell you what it will cost to fix it. He also let me had an option to buy parts and let me to fix it and he would just charge the trip he made to figure out the problem, but I let him to fix it for me because his charge was very reasonable. I had many AC guys since I moved to Texas but Steve is the best.
Google review 5/1/2019Did a wonderful job finding my ac issue and was very prompt and professional
Google review 4/17/2019These guys are the best! We call them anytime we have an issue and without fail they come same day. They care about our situation with a hot house as though it's theirs. They also replaced our old AC unit and did a great job getting it installed in just one day so we could have a cool house in late May. In southeast Texas the heat and humidity is no joke and AC is a must. These guys are my go to call whenever the AC doesn't seem to work. Top notch service and full warranty on all thier work.
Google review 4/15/2019Spears Air Conditioning & Heating really helped us out when we were in bind. This service was timely and the prices were very reasonable. They explained all our options and explained the benefits and cons of each. We were very pleased with the service.
Yelp review 3/5/2019I had this company's out on February 11th because house wast heating,The technician that came out told me it was my filters even though there was cold air coming out of my vents. So I changed them and of course he charged me a service fee no problem. Less then 20 days later following our next cold spell same problem heater wasn't keeping up with the cold air. Called them again, said same problem told me that they would have to charge me service fee for the exact same problem. I have no problem paying a service fee one time. But when your technician didn't evaluate the problem properly the first time, you charge again. Too many heating and air conditioning companies around league City that will stand by there evaluation and not try to keep charging service fees. I would NOT recommend this company.
Your landlord called us to preform a service call at this location. we found the problem was an EXTREAMLY dirty filter... this causes the heater to over heat due to lack of air flow. we indeed charged a service/diagnostic fee for our visit... and yes you are correct we charged your landlord for the second trip as well because at that time you actually had a component inside the furnace fail more than likely due to the previous issue. my recommendation is to change your filter once per month. also what is a "diagnostic fee"??? it's nothing but a number.. we charged $150 to replace a thermal overload switch. here's a price breakdown.. $70 diagnostic fee $40 part & $40 labor.. Would you have felt better if instead we wrote on the invoice $0 diagnostic fee, $75 part & $75 labor? or what about if we're super nice and we only charged $150 for the part would you feel better then? next time that's what we'll do. a lot of other companies have a goal of +/-$400 for every service invoice because that's the amount some think tank came up with that an average customer with an AC problem is willing to easily pay... maybe next time we'll charge $375 for that "special ordered part" and since we're so nice only $25 labor... you should feel lucky that your landlord uses an honest company.
Yelp review 9/25/2018I am a very happy customer! They fixed my AC problem, and explained everything along the way, all at a very fair price. I will be calling Spears AC and Heating for all my future AC and Heating needs.
Yelp review 8/16/2018Best ac company I have dealt with in a long time and I'm a realtor I deal with them all the time. I'm saving their number I have found a company that gives great service explains the problem, prices are set and not based on commission. They came out right away and finished within minutes. Thank you so much!
Yelp review 8/12/2018First time using Spears - Waylon and Jordan did an excellent job. I had a leak from one of my units - that other services would simply blow out the drain. Waylon found the problem and told me my options. He cleaned the collected waste and stopped the leak. I will definitely use this company again. Have already scheduled a complete in and out cleaning for both units. And Waylon sings too. GREAT JOB!!!!
Yelp review 8/10/2018These folks do really good work at a fair price and rest assured they understand the meaning of good customer service. Thank you for helping us through a difficult situation...we appreciate your follow up and prompt attention. We look forward to a long relationship.. although we prefer it to be more about maintenance and a a beer when we run into you around town.